Initial consultation. Obtain baseline status of network, servers, and workstations. Make recommendations for necessary upgrades or service.
Basic rate for single project or issue resolution. This is a break fix type service
Residential rate for any service in home.
Scheduled visits to the location. Designed for proactive service.
Remote Monitoring software installed on Servers and management software installed on office computers. Unlimited Remote support. Antivirus Included.
Base price is for up to 5 devices managed.
Service calls performed remotely.
Any onsite visits will be billed at Support Day rate.
Remote management software installed on home computers. Unlimited remote support. Antivirus included. Up to 2 devices.
Service calls are performed remotely.
Onsite Visits billed at normal residential rate.
Add-On Services for any plan
Server Offsite backup - Designed for business Disaster Recovery plans.
Base price is 3TB of total storage and up to 5 VMs/Servers
Basic file backup services for server infrastructure.
Offsite backup for workstations and Residential computers. Unlimited storage.
Trend Micro Worry Free Services - Business antivirus for Servers and Workstations
Greater remote management of workstations - Includes easy remote access to the workstations for when problems arise.
Includes conference calling and voicemail transcription.